OUR BLOG

How we create user-centred content

How we create user-centred content

20/07/2016

Good content brings your business objectives and customer needs together.  It should resonate with a customer and build a connection with them. But when each day brings new deadlines and speed of delivery is so fast, how do we ensure the content works for the brand and product, as well as the customer? There are […]

Meeting manifesto – Robin Say explains how to get the most out of meetings

Meeting manifesto – Robin Say explains how to get the most out of meetings

01/07/2016

I’ve worked in the insurance industry for fourteen years. And if you’re still reading this after that last sentence then thank you. But today I’d like to discuss an issue that faces many people like you and I, and tell you how we are trying to tackle it here at RSA. If you can learn […]

Our Digital Director takes centre stage

Our Digital Director takes centre stage

16/06/2016

Our very own Stuart Booth took part in a live webinar discussion last week for Insurance Post, discussing the future of digital customer experience. “It was great fun to take part in this webinar and to have a chance to discuss digital with peers from other parts of our industry.  It shows we’re all headed […]